Iron Speed Technical Forums
Register Latest Topics
 
 
 


Reply
  Author   Comment  
ISJL

Registered:
Posts: 13
Reply with quote  #1 
I uninstalled my 12.2 version from my old windows 7 machine and I'm trying to install on a windows 10 machine. I am getting a window that says "Undefined 1.0 Activation Wizard" and I get 3 choices. Activate over the internet, I have a license file I want to install, I want to request a license file. Doesn't matter which one I choose it wants and activation key. It won't take my license number? Any ideas? Where do I get and activation key?
ISJL

Registered:
Posts: 13
Reply with quote  #2 
Nobody??

Any idea where I can get a license file?
Dennisr

Registered:
Posts: 11
Reply with quote  #3 
Log into IS website, your user account, and disassociate your seat license with whatever computer is is associated with. Then re- associate with the new w10 computer name OR rerun the wizard and enter the key when the application starts.
-Dennis

__________________
Dennis Retherford
JimiJ

Avatar / Picture

MVP Developer
Registered:
Posts: 1,950
Reply with quote  #4 
Dennis is correct. As long as you have the same computer name in your License Seat and the computer you want to install it, you can do a clean install and enter your License Key without any issue.   

Cheers,
Jimi J

__________________

  Jaime Jegonia
[jts_logo]

Iron Speed MVP Developer
 

". . . and whoever sows generously will also reap generously" 2 Cor 9:6

ISJL

Registered:
Posts: 13
Reply with quote  #5 

I am pretty familiar with the license section and releasing it or that I can change the computer name. This is different. Please read below. This comes up during the install and will not go on. If you cancel it, it will come up as soon as you start ISD. I have done several reinstalls and this is a different window then the normal put in your license key window. Read below.

"Undefined 1.0 Activation Wizard" and I get 3 choices.

1. Activate over the internet
2. I have a license file I want to install (which has a browse to file location button)
3. I want to request a license file.

Doesn't matter which one I choose it comes up with a box to put in an activation key - not a license key. It won't take my license key?

JimiJ

Avatar / Picture

MVP Developer
Registered:
Posts: 1,950
Reply with quote  #6 
I have never seen this kind of activation prompts in all Iron Speed installations/activations:
ActivationPrompts.png 

I tried to duplicate it but to no avail. I am sorry, but I cannot help you.   

Jimi J


__________________

  Jaime Jegonia
[jts_logo]

Iron Speed MVP Developer
 

". . . and whoever sows generously will also reap generously" 2 Cor 9:6

Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.

Download Iron Speed Designer

Terms of Service Privacy Statement