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KevinSeerup

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Reply with quote  #1 
I have an Iron Speed licence I am trying to install on a new PC after the old one crashed.

I can't uninstall Iron Speed on the old PC because it crashed.

I have set the Computer Name to the new PC name but still get an error when I try to register saying the Product Key has already been activated.

How can I get the use of this Product Key back?

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Kevin Seerup
GoalMaker Software Solutions Pty Ltd
http://www.goalmaker.com.au
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Reply with quote  #2 

Try setting the computer name to the one shown on the Iron Speed "Seats" page. 


I've done that in the past.  



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C. Bryan Patrick II
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KevinSeerup

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Reply with quote  #3 
That is what I have already done - see above.

I still get the same error.

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Kevin Seerup
GoalMaker Software Solutions Pty Ltd
http://www.goalmaker.com.au
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Reply with quote  #4 

Did you set the name of the computer to be the name showing on the Iron Speed page or did you change the name on the iron speed page to be the name of your computer?    I understood you meant the latter and I was suggesting the former.

Set the name of the computer to be the exact same name as the previous one.  



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C. Bryan Patrick II
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KevinSeerup

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Reply with quote  #5 
Is there any other way?

I also have another licence which was installed on one of my developer's PC's.  He has since left and claims Iron Speed has been uninstalled but I have the same issue.

Thanks for your assistance.

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Kevin Seerup
GoalMaker Software Solutions Pty Ltd
http://www.goalmaker.com.au
KevinSeerup

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Reply with quote  #6 
Does anyone else have any suggestions for recovering use of a licence that may not have been correctly uninstalled from another PC?
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Kevin Seerup
GoalMaker Software Solutions Pty Ltd
http://www.goalmaker.com.au
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